Privacy Policy & Data Protection rjbet77

01 Introduction

Rjbet77 ("we", "Platform") takes the privacy of every user seriously. This Privacy Policy transparently explains how we collect, store, use and protect your personal information when you register and use the rjbet77 online betting platform.

This document applies to all rjbet77 platform users, including website visitors, registered members, and users of our mobile app. This policy should be read together with the rjbet77 Terms and Conditions, which form part of the overall agreement between you and our platform.

We are committed to ensuring that your personal information is handled in a way that respects your privacy and aligns with our responsibilities as a platform trusted by over 500,000 Malaysian players.

02 Data Collected

Rjbet77 collects your personal information through various channels as you interact with our platform. The types of data we collect can be categorised as follows:

Data You Provide Directly:

• Full name as per official documents
• Date of birth and gender
• Email address and mobile phone number
• Current residential address
• Bank account or e-wallet details for transaction processing
• Copy of identity document (MyKad or passport) for KYC purposes

Automatically Collected Data:

• IP address and approximate geolocation information
• Device type, operating system and web browser version
• Session data including pages visited, time of visit, and navigation patterns
• Wagering activity history and financial transactions on the platform
• Device technical information for fraud detection purposes

We do not collect sensitive information such as biometric data, medical records or political views without your explicit consent, unless required by law.

03 How We Use Your Data

Rjbet77 uses your personal data for the following purposes, all aimed at delivering a better, safer and more personalised platform experience for you:

Rjbet77 will not use your data for any purpose other than those stated above without obtaining your consent first.

04 Information Sharing

Rjbet77 does not sell or disclose your personal information to third parties except in the following limited circumstances:

• Payment Service Providers: Required transaction information is shared with trusted payment gateway providers such as FPX, Touch 'n Go eWallet and Boost to facilitate your deposit and withdrawal processing.
• Game Providers: Limited game session data is shared with our licensed game providers to ensure smooth gameplay and accurate recording of wins.
• Identity Verification Service Providers: Your KYC information is shared with accredited identity verification service providers to meet the platform's compliance requirements.
• Legal Requirements: rjbet77 will disclose user information to authorities when required by a valid court order, warrant or legal obligation.
• Business Transfers: In the event of a business merger or acquisition, user data may be transferred as part of the business assets, with appropriate notice provided to users.

All third parties that receive your data from rjbet77 are required to comply with data protection standards equal to or higher than those we apply ourselves.

05 Cookies & Tracking Technologies

Rjbet77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies Used:

• Essential Cookies: Required for core platform functions such as login session authentication and security. These cookies cannot be disabled as they are essential to platform operation.
• Preference Cookies: Saves your personal settings such as preferred language, time zone and display preferences to deliver a more personalised experience.
• Analytics Cookies: Helps us understand how players use the platform, which pages are visited most frequently and where players encounter difficulties — enabling us to continuously improve the platform.
• Security Cookies: Used to detect suspicious activity, protect your account from unauthorised access, and support our fraud prevention systems.

You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect platform functionality. Continued use of the rjbet77 platform is considered your consent to the use of cookies as described.

06 Data Security

Protecting your personal data is rjbet77's highest priority. We implement multiple layers of technical and organisational security measures to keep your data protected at all times:

• 256-bit SSL/TLS encryption for all data communications between your device and our servers.
• Encryption at rest for all sensitive information including financial details and KYC documents.
• Multi-layered firewall and intrusion detection system (IDS) operating 24 hours a day.
• Role-based access control (RBAC) ensuring only authorised staff can access user data.
• Regular security audits and penetration testing conducted by independent parties.
• Regular data backup procedures to ensure service continuity and data recovery in the event of an incident.

While we implement comprehensive security measures, no online system can be guaranteed 100% safe from all cyber threats. We therefore encourage you to also take precautions on your end, such as using a strong password and enabling two-factor authentication (2FA).

07 Your Rights

As a rjbet77 user, you have the following rights regarding your personal data. We respect and facilitate the exercise of these rights:

To exercise any of the above rights, contact our privacy team via 24/7 live chat or our support email. We will process your request within the stipulated timeframe.

08 Data Retention

Rjbet77 retains your personal data only for as long as necessary to fulfil the purposes stated in this privacy policy, or as long as required by applicable law.

• Active account data: Retained for the duration your account is active and for an additional period after account closure for audit and compliance purposes.
• Financial transaction records: Retained for a minimum of seven (7) years from the transaction date in accordance with financial legal requirements.
• KYC Documents: Retained for the period required by platform compliance obligations, typically no less than five (5) years.
• Support communication logs: Retained for two (2) years for reference and service improvement purposes.
• Marketing data: Retained until you withdraw consent or request deletion, whichever comes first.

Once the relevant retention period has expired, your personal data will be securely deleted or anonymised in accordance with our internal procedures.

09 Cross-Border Data Transfers

In operating the platform, your personal data may be transferred to and stored on servers located outside Malaysia. This includes transfers to the locations of cloud service providers and game providers we use.

When your data is transferred outside Malaysia, rjbet77 ensures adequate protection through:

• Binding data processing agreements with all overseas data recipients.
• Selection of service partners who comply with internationally recognised data protection standards.
• Additional technical measures such as data encryption prior to cross-border transfers.

10 Privacy Policy Updates

Rjbet77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or platform enhancements. Any significant changes will be communicated to you via:

• A pop-up notification upon logging in to the platform after changes take effect.
• Email notifications sent to the email address you registered with rjbet77.
• Updates to the "Last Updated" date shown at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of the rjbet77 platform after any changes take effect indicates your acceptance of the updated policy.

11 Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the management of your personal data at rjbet77, our privacy team is ready to assist you through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of our platform — the fastest way to get immediate assistance.
• Support Email: [email protected] — for more detailed privacy enquiries or those requiring written documentation.
• Account Section: Log in to your account and navigate to the settings section to manage your privacy preferences and communications directly.

We are committed to responding to every privacy inquiry within 3 business days. For formal data rights requests, we aim to resolve them within 14 business days from the date a complete request is received.